UPdated 7/17/2026
Privacy Policy & Privacy notice
A legal disclaimer
Swift Day Clinic Co., Ltd. respects your privacy and is committed to protecting your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) ("PDPA") of Thailand.
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This Privacy Policy explains how we collect, use, disclose, store, and protect your personal data when you visit our website, contact us, make appointments, use our AI chatbot, or receive services from us.
1. Information We Collect
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We may collect personal information that you voluntarily provide to us, including:
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Name
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Telephone number
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Email address
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Information submitted through contact forms, appointment requests, or our AI chatbot
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Information relating to your treatment interests or enquiries
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We may also collect certain technical information when you visit our website, such as your IP address, browser type, and website usage data.
2. How We Use Your Information
We use your information to:
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Respond to enquiries and appointment requests
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Provide consultation and treatment information
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Contact you regarding our services
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Improve our website and user experience
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Comply with legal and regulatory obligations
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Where required by law, we will obtain your consent before using your information for marketing purposes.
3. AI Chatbot
Information provided through our AI chatbot is intended for general informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations.
The suitability of any treatment can only be determined following consultation with a qualified medical professional at Swift Day Clinic.
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Information submitted through the chatbot may be stored and processed in accordance with this Privacy Policy.
4. Disclosure of Information
We may disclose or provide access to personal data to third-party service providers where reasonably necessary for the purposes described in this Privacy Notice.
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These providers may include website and hosting providers, appointment and booking providers, IT and technology providers, communication platforms, AI and customer-support providers, payment providers, professional advisers and other service providers supporting our operations.
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We require such providers to process personal data only as permitted and to implement appropriate safeguards in accordance with applicable law.
5. Data Retention and Security
We take reasonable measures to protect your personal data from unauthorised access, disclosure, alteration, or loss.
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Personal data will only be retained for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by law.
6. Your Rights
Under the PDPA, you may have the right to:
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Access your personal data
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Request correction of inaccurate information
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Request deletion or restriction of processing in certain circumstances
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Withdraw consent where consent is the basis for processing
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Lodge a complaint with the relevant authority
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Requests regarding your personal data may be submitted using the contact details below.
7. Cookies
Our website may use cookies and similar technologies to improve website functionality and analyse website performance.
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You may manage cookie preferences through your browser settings.
8. Purpose Limitation and Data minimisation
Swift Day Clinic collects and processes personal data only to the extent reasonably necessary for the purposes described in this Privacy Notice.
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We do not intend to collect personal data that is unnecessary for those purposes.
If you have any questions regarding this Privacy Policy/Privacy Notice or wish to exercise your rights under the PDPA, please contact:
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Swift Day Clinic
2/48, Nusasiri Grand Condo, 2nd Floor Soi Sukhumvit 42 Phra
Khanong Subdistrict, Khlong Toei District Bangkok
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Telephone: 081-749-2947
Email: info@swift-bangkok.com